Nancy has been an incredible instructor for us and our lab/basset hound mix, Susie. She helped us identify where we were missing the mark as pack leaders, and after only ONE week we began to see drastic results. Nancy has been patient, very hands-on in her demonstrations, and overall the sweetest lady you could ever let handle your dog. Susie's obnoxious barking has diminished significantly, as well as her jumping and overly needy behavior. She hardly ever barks at the doorbell, and she's learning who the pack leaders in the house are. Walks are splendid now! Susie is the happiest she's been and we are just overjoyed and thrilled at the results--all thanks to Nancy!