A little confusing at first, but once the techniques were acted out and demonstrated it was very easy to pick up what was to be accomplished. Our beagle, Bruschi, responded quite well with not jumping up as much. The natural methods used by Bark Busters are something I looked for in a trainer. Prong collars are not necessary. Throughout the lesson things were pointed out and really forced us to think about the methods we were being taught. I recommend Bark Busters because they work with you, are friendly, reasonably priced and have a guarantee!