Patrick was wonderful! He responded to all of my dogs (Binki, Ziggy, Pooky and Chewey) and even remembered all their names, I can't even do that! Patrick has a great sense of humor and obviously enjoys what he does. I really liked the "no punishment" natural training techniques used by Bark Busters. All of my dogs were noticeably more respectful of me by the end of the initial lesson. Patrick explained the training techniques in a way that was easy to follow and understand. He even rephrased the techniques when I did not "get it," in I way that I did "get it".