Dear Patrick, Thank you and thank you again for helping us transform our household. The lack of drama is extraordinary! We did a parking lot experiment last week that really blew us away. ~ We put the dogs in the back--Gracie in her kennel--and went to Petsmart and Target. Usually Gracie would be barking before we left the house. Instead of the dogs being in the vigilant stance looking for the danger, both of them curled up and went to sleep!! Shelley even got a woman with a dog in her shopping basket to drive right up the the back window. Not a peep. Wow. Amazing. It's really a different household. We thank you again and we so appreciate the follow up, the materials, etc. What an excellent company!