Patrick did an excellent job in explaining the techniques to correct Lexi's (German shepherd behaviors and what we as dog owners were doing incorrectly in an attempt to correct her poor behaviors. After Patrick's explanation, we saw an instant change to Lexi's behavior. We assumed leadership! I also take Lexi to work and applied what I learned from Patrick, and it worked like a charm. People around my shop could see a big change in Lexi's behavior. BEST MONEY WE'VE SPENT IN A WHILE! We've already told others about Bark Busters. We couldn't be happier. Thank you for your professional help.