Vicky was great! Clear understanding of everything we need to do. I definitely observed noticeable results by the end of the training. We were told to put him to sleep by others because of his temperament but it's as if he's a new dog. I was pleased with the natural training techniques used by Bark Busters. They have worked miracles with him and us. We learned a lot about why our dog was behaving the way he was. I would recommend Bark Busters to my friends and neighbors. The program has completely changed our dog's behavior problems.