Vicky explained the training techniques in a way that was easy to understand. Vicky also applied the training techniques with Bandit and immediate results were noticed - every visit. I observed absolutely amazing Results! I was pleased with the natural training techniques. It was much easier - less stress training - Also Bandit will not learn unnecessary, aggressive behavior. No doubt enjoyable! The hour goes by much too fast! We are learning just as much as Bandit is! Immediate results - techniques used have enhanced our relationship with Bandit - He's so much more obedient after a short period of time. This is an excellent program for any family dog - everyone learns and the end result is a "GREAT" dog! What a terrific ROI!