We wanted a happy, well-behaved puppy. On our own, we had only achieved the "happy" part. Lisa and Nelson gave us the tools for encouraging our Cavalier King Charles to follow beside us on a walk, wait politely at the front door when visitors arrive, only jump up on the sofa when invited and all the other manners an owner could hope their beloved pet would consistently exhibit. It may seem dramatic to say they have changed our relationship with our pet but that is exactly what has occurred. Our results are beyond our wildest dreams. Thank you, Lisa and Nelson.