Originally, I contacted BarkBusters when I was living in Westchester County. Nate (chihuahua mix) had been bit by my landlord's dog and my vet recommended contacting BarkBusters to help with his separation anxiety, dog aggression, and general sense of not being safe. Laura was wonderful. She helped me to understand Nate's behavior and how to address without re-traumatizing him. Years later, I met my now husband and Nate and I moved to Brooklyn. I wanted to help Nate get acclimated to our new living situation and address some issues that were left over from the incident in Westchester, so I called BarkBusters. They set us up with Rob and it was the best call we ever made. Rob has educated us on dog behavior and helped us to understand what Nate is thinking in every circumstance. Nate was still exhibiting dog aggression, some separation anxiety, and had a propensity for barking at everything in our hallway (no thanks to a terrible neighbor). Rob came in with loads of ideas on how to correct each behavior. He's even helped us to get Nate eating out of a bowl (ridiculous I know, but he refused to eat out of one) and back into his old harness which he had become afraid of after I accidentally pinched him with it. Rob has come by as many times as we have needed and has even done a Skype session. Every time he watches us and Nate and helps us to see what we are missing in the most gentle way possible. He is obviously great with dogs but he is awesome with people, too. It can be hard to hear you're doing something wrong or not in the best manner possible, and Rob makes it easier to hear. He has a great way of encouraging you to see things differently and take a new approach. Nate went from trying to eat the face of any dog in his line of sight to now reacting that way intermittently on walks (which we can now correct effectively), has made friends with two little dogs in our building, is more comfortable around new people, and even tried to play with two dogs he had never met before at a friend's house the other day. Nate is now the dog he was meant to be - healthy, happy, secure. And we cannot thank BarkBusters and Rob enough for helping us to make that possible.
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Bark Busters dealt with Aggression, Barking, Pulling, Separation anxiety