Jeri explained what we were doing and why in a way the even our children can follow and understand. We had a LOT of ground to cover with our dog, but within two days there was a very noticeable improvement. The techniques are all about your relationship with your dog as a member of the family - and not about whether you've got a treat in your hand. Jeri is so pleasant, professional and personable that it's a pleasure to work with her. She's very positive. We would recommend Jeri and Bark Busters without hesitation to our friends, our family and anyone who wants their dog to be a family member. It is no longer a chore, but a pleasure to have Bailey in our home, thanks to Jeri and Bark Busters!